READY TO SHOP?

A: We do not have a physical location. We sell all of our items online through Memberhub! Just click on the fancy green button above and get magically transported to our "store."

A: YES! Thank you for asking. To make purchasing easier, we have size charts for each clothing item we sell at the school store. When you click on an item, there will be a thumbnail with the picture of that item. Next to it will be a thumbnail for the size chart. Click on that thumbnail and you will see the size chart for that particular item!

A: Yes, but with limitations! Here are our policies:

Returns

• Due to Memberhub's functional limitations, we are unable to return individual items. If you need to make a return, you must return every single item in your order, and then we can issue you a full refund. 

Exchanges

• We will exchange an individual item from an order for an item of the exact same cost as long as the item is unworn and with tags still on. For example, if you order a polo and determine it is the incorrect size, you can exchange it for a polo in a different size. However, you would not be able to exchange a spirit shirt for a polo because they are different in price. 
• You must complete a form that includes instructions on how to make the exchange. Please email the school store at pinecrestptastore@gmail.com or click on the green button on the top of this page to contact us and request the form.

Note: DO NOT BRING ANY ITEMS TO THE FRONT OFFICE. They do not hold items for the store and cannot make returns/exchanges. 

A: The school store delivers! Not to your house, unfortunately (we have not cut a deal with Amazon or UPS...yet). But we do deliver to your child’s classroom. Please make sure you enter your child’s name and homeroom teacher when making your purchase (if you know the classroom number, bonus points!).  NOTE: if you are ordering items for multiple children, all the items will go to one child’s classroom only. We try to deliver to the oldest child’s classroom, whenever possible. 

A:  We will share all of that information with you prior to the end of the school year!

 A: We do our best to deliver orders at some point the week after you have placed your order. For example, if you place your order on a Monday, we will deliver your order anytime between Monday and Friday of the FOLLOWING week. Please remember we are staffed by volunteers and are not available to make deliveries every day. However, we try to be accommodating if there is an emergency situation, so please feel free to email us if one arises.

A: Please email us at pinecrestptastore@gmail.com if you have even the smallest amount of time to help. Our biggest need is at the beginning of the school year, so if you have time shortly before school starts, or in those first few weeks of school, you will be our BFF! 

School Store Committee

Diana Kovach (Chair)

Robyn Meyers (Co-Chair)

Shari Bower (Co-Chair)